Multi-tool-store.co.uk Reviews

4.9 Rating 3,141 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and prompt delivery- Thank you”

Helpful Report

Posted 7 years ago

“I ordered a Leatherman Wave and bits and the web site ordering was straightforward and delivery and item was fantastic - well done Multi tool!”

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Posted 7 years ago

“A great company to deal with, Sophie went the extra mile to help. Will be happy to use them again.”

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Posted 7 years ago

“I ordered a Leatherman Rebar with engraving on the blade. Very prompt service and very happy with the knife on arrival. The engraving almost scratched off on first use of the knife so I got in touch and I have received a replacement very fast. Brilliant service.”

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Posted 7 years ago

“Its a great tool which i was looking to buy since long and at last i bought from multi-tool store. Delivery process was also quick and transparent. Overall i am satisfied with product and service which i got in return of money which i paid for that.”

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Posted 7 years ago

“Great product and service came in the original packaging and early too. Would definitely recommend”

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Posted 7 years ago

“The excellent customer service. I had thought I'd ordered an engraving but it hadn't gone through, Sophie was brilliant once i had got in touch and she sorted it all out fuss free and brilliantly. Would highly recommend.”

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Posted 7 years ago

“I bought a Leatherman Wave at a low price and received a free fantastic led torch worth £20 you can't get better than that.”

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Posted 7 years ago

“I bought a Leatherman Wave at a very low price and got a free led lenser torch free you can't get better than that other than 6 stars out of 5.”

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Posted 7 years ago

“Fast service”

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Posted 7 years ago

“Wonderful & quirky idea, great for small item adjustments or repairs. Just about doubles up as a jewellery accessory for a mans man. Down side for me, it's far too large and heavy. Shame as I like the principle.”

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Posted 7 years ago

“The order was received in very good time, and was exactly as described and a good quality product. A very efficient service that I can confidently recommend MR B J Bond, Plymouth. Devon.”

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Posted 7 years ago

“Happy with my purchase and the delivery”

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Posted 7 years ago

“good bit of kit”

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Posted 7 years ago

“Incredible service - ordered a multi-tool as a gift and had it personalised. Arrived less than 48hrs after placing the order. Also received a couple of extra goodies included with the tool - which was already the most competitively priced available. Personalisation is a really great add-on as these tools last a life time and are used every day.”

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Posted 7 years ago

“Bought as a leaving present for a Design and Technology teacher in our department. Due to having one myself, Leatherman was the first and only choice and the engraving gives that personal touch. A***”

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Posted 7 years ago

“Delivery on time and price competitive”

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Posted 7 years ago

“Supplying quality American made items in the uk at competitive prices, without forgetting free shipping.”

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Posted 7 years ago

“Fantastic service... very good communication from the company, checking exactly what was required. The actual product was an 18th birthday gift and the recipient (18 yr old boy) LOVED it. Superb all round - both product and service. Would definitely order again.”

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Posted 7 years ago

“Helpful customer service, I had my item engraved for a special birthday and I was still able to chose the next day delivery option. Couldnt be happier. Thank you.”

Helpful Report

Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,141 reviews