Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 items and only receiveed 1 if the 3 and had to wait on the other 2 items.”

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Posted 4 years ago

“I ordered a gift for someone, and had the multitool personalised within 48 hours it was on my door step and perfect. This service is fantastic and I could not recommend them enough.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“excellent costumer service,well done”

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Posted 4 years ago

“Good easy and clear to use website. Quick delivery. Excellent service. Definitely recommend them.”

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Posted 4 years ago

“Amazing bit of kit, really helps out with my work and daily life. Would recommend this to anyone who needs somthing for a working environment.”

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Posted 4 years ago

“Up until wanting return my item, the process was smooth and my order arrived as expected. However, it’s now been 4+ weeks since I returned an item and despite multiple phone calls I still havnt received a refund. Disappointing to say the least.”

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Posted 4 years ago

“Perfect for my keychain. Not too big not too small”

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Posted 4 years ago

“Very nice tool, with the usual Leatherman quality - a nice leather pouch too. A competitive price too, though the gift pack with metal case and pouch, along with the engraving and delivery does add up to a fair chunk on top of the purchase price. The quality of the laser engraving is exceptional and perfectly aligned - always a worry if you were to take a tool like this to a high street engraver, but no worries at all with that here. I had a small problem with the (also engraved) gift box being dented during delivery which was quickly and courteously sorted by the excellent Customer Services team - very well done.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very quick delivery of my new Leatherman.... no problems”

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Posted 4 years ago

“Very happy with my new leatherman tool the staff were very helpful and have even offered me a 10 pounds off my next purchase because I was going to get my brother one for his birthday I was updated through out the transaction sent on Friday and delivered on Monday they even threw in some multi tool oil and sharpening stone would highly recommend this company for the best quality multi tools available and at the most competitive price five stars from me”

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Posted 4 years ago

“Fast delivery , great service and package”

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Posted 4 years ago

“Great service and friendly staff. More than happy to shop here.”

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Posted 4 years ago

“Easy to use site, quick dispatch of purchase, speedy arrival ........ all let down by poor response (none) when querying a faulty product! Strange how such a positive start can be let down by poor follow up to a minor issue. Food for thought.”

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Posted 4 years ago

“Amazing product, fast delivery, good price”

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Posted 4 years ago

“Quality product and service.”

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Posted 4 years ago

“Super fast delivery, love the engraving!”

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Posted 4 years ago

“Great service very prompt”

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Posted 4 years ago

“very prompt delivery and nice engraving. delighted with my purchase”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews