Multi-tool-store.co.uk Reviews

4.9 Rating 3,210 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed at the speedy delivery of the item I ordered unfortunately it wasn’t inside the package, I sent an email explaining this and it was dealt with almost immediately and my order was with me the next day. Accidents happen but when they are dealt with as quickly as mine was it goes to show what a reputable company they are.”

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Posted 5 years ago

“Fantastic service. Easy website. Very pleased with engraved multi tool.”

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Posted 5 years ago

“The Multi-Tool store was excellent! with a clear and easy to interpret website. Offering a superb service and an amazing product. The delivery was rapid and faultless with The Multi-Tool store keeping us aware of the despatch and tracking all along the way. Well done, I would recommend them to anyone.”

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Posted 5 years ago

“Excellent service, fast delivery and perfect products! I’m very happy with this vendor.”

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Posted 5 years ago

“Bought my last sheath exactly 5 years ago and used it everyday since. Great quality and longevity, quick postage and minimal packaging.”

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Posted 5 years ago

“Engraved nicely, arrived very quickly, great set of shears for my work in the ambulance service. Thank you x”

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Posted 5 years ago

“Great service, great multi tool”

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Posted 5 years ago

“Have dealt with this company on 3 or 4 occasions, always excellent service and quality products.”

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Posted 5 years ago

“Excellent service easy and straight forward”

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Posted 5 years ago

“Finally, a reliable trustworthy team of integrity. I will always look to MULTI-TOOL to support my interests.”

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Posted 5 years ago

“Ordered a leather man for Xmas and it was delivered within 48 hours. Also had the knife engraved and this was done really well. Easy to deal with start to finish and are highly recommended”

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Posted 5 years ago

“The order came quickley and exactly as discribed. I purchesed a leatherman surge to replace one i lost. They are a really reliable tool and have had one for over a year and use it every day for all manor of jobs! Would definitely recomend to anyone.”

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Posted 5 years ago

“Excellent systems (website, ordering and order processing). If there is a negative the product information on your website could be better. I’d be happy to explain more if you would like me to. However I’m very pleased to have dealt with your company and will do so again.”

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Posted 5 years ago

“I had a seamless experience with my latest shop. I ordered some urgent parts needed for my leatherman surge. All parts arrived as described, and in quick time. They even gave me an extra sheath, Lucky me. 5 stars, I'll be back.”

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Posted 5 years ago

“I have had a leatherman for donkeys years. I bought myself a Charge TTi a few years ago. Since I have bought my three sons the same multi tool. I’m a member of a mountain rescue team & swift water rescue technician, so the charge TTi has been through its paces. They really are second to none. Customer service is again, exceptional.”

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Posted 5 years ago

“My default stop for muti-tools. Great selection and brilliant service at a very competitive price.”

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Posted 5 years ago

“My partner was more than happy with his present,very quick delivery,would definitely be purchasing again with you guys,thanks so much”

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Posted 5 years ago

“Competitive prices and great service, ordered engraved and on my belt in four days.”

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Posted 5 years ago

“Very easy to use the Web site picked the leatherman I wanted put in basket. I picked the lazer engraving option to add that personal touch to my order but when item arrived it wasn't on it checked the order and it wasn't added to basket as you have to click another box. Still was very happy with the multi tool store will use again and would highly recommend to everyone”

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Posted 5 years ago

“I purchased a Leatherman Charge tti, best price in the UK, I chose to have it engraved and received it within three days of placing the order and this was over the weekend. It was really easy to order and arrived lightening fast. The best service I’ve received ever. I will definitely be using these guys again.”

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Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,210 reviews