Multi-tool-store.co.uk Reviews

4.9 Rating 3,210 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptionally good. Would definitely recommend.”

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Posted 5 years ago

“Excellent service delivered the very next day”

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Posted 5 years ago

“I bought multi tool as a gift the service was good ...I got it within a week of ordering”

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Posted 5 years ago

“The store in highly efficient. The Multi-tool was sent immediately and packed well. I also received information from the store about its travel status, (It arrived the day after I ordered it.) Thanks very much!”

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Posted 5 years ago

“Will only ever buy my Multi tools from here this is my sixth, bought the P4 Free and the Surge and they are brilliant...ordered customised and delivered within 3 days ..Thanks Multi-Tool for your usual great service.”

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Posted 5 years ago

“I didn’t really believe it! Order before 2pm for next day delivery? Maybe, but with personalised engraving and gift wrapped with hand written tag all on a Friday.......? I was promised a tracking number with the dispatch email notification but when it arrived, no number. However the number arrived separately a few hours later from the PO so probably not the stores fault. There was a glitch with the payment through the site which was sorted with a quickly answered phone call to a very friendly, helpful lady. My order arrived the next morning, before 9 am on Saturday. Absolutely brilliant. The engraving was top quality and the wrapping with handwritten tag were professional and beautiful. Thank you and congratulations. If this store sold everything that I ever needed to order I would only ever order things from them, forever. It is the best store I have ever had dealings with.”

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Posted 5 years ago

“Super prompt and efficient service. Recipient loves his fancy new gadget and is now in his rescue kit. Personalisation hopefully means they won’t go for a walk!”

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Posted 5 years ago

“High quality product, competitively priced. Very efficient delivery service, would definitely recommend multi tool store”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Brilliant service all round, well done to all concerned 👏👏”

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Posted 5 years ago

“Excellent selection and very speedy delivery.”

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Posted 5 years ago

“I bought a Leatherman tool as a Gift for my son and wanted it engraved with a small message, it arrived within a few days and is really nice. I’m sure he will love it, many thanks”

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Posted 5 years ago

“Ordering was so easy. Great website. Arrived the next day and I had asked for extra features. Beautifully engraved and exceeded my expectations. Well packaged and presentation. Very impressed.”

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Posted 5 years ago

“Best service - ordered Friday Monring and package arrived Saturday afternoon! Leatherman Multi Tool exactly as advertised and as shown!”

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Posted 5 years ago

“Fantastic speedy transaction thank you”

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Posted 5 years ago

“Very fast service, extremely well presented. Great job on the engraving too. I'm sure my husband will love it when I present it to him for his birthday next month.”

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Posted 5 years ago

“Fantastic service, great prices and a good choice of products. Highly recommended.”

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Posted 5 years ago

“Brilliant service ! 48 hours from ordering and it was delivered and it's perfect - just what i wanted for a gift.”

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Posted 5 years ago

“Great handy product. Can highly recommend”

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Posted 5 years ago

“excellent ,correct and prompt delivery exactly as ordered”

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Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,210 reviews