Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great price and great quality tool”

Helpful Report

Posted 7 years ago

“Quick delivery, proper product not a cheap chinese import.”

Helpful Report

Posted 7 years ago

“I ordered a leatherman wave for my son who was leaving to join the marines within the week. Multi tool informed me that the wave was out of stock by email and text. I rang them up and explained the situation. They offered me an alternative and the following day it was in my hands. Well done Multi tool”

Helpful Report

Posted 7 years ago

“Leatherman Rebar ordered. Item perfect, delivered on time, and with a nice free gift! Thanks very much! Couldn’t be better.”

Helpful Report

Posted 7 years ago

“Excellent product (Leatherman), engraved & delivered within days.”

Helpful Report

Posted 7 years ago

“Great range of cool gadgets. Very quick service, was delivered well ahead of time!”

Helpful Report

Posted 7 years ago

“EXCELLENT PRICE WITH A NICE FREEBIE, SPEEDY DELIVERY.”

Helpful Report

Posted 7 years ago

“Accurate information, efficient service, it arrived on time. Looked as good as on the website.”

Helpful Report

Posted 7 years ago

“Great price and very speedy delivery, especially as it was personalised too! Thanks :)”

Helpful Report

Posted 7 years ago

“Ordered the Leatherman Wave, great price, came with leather pouch, sharpening stone and oil, I also got it engraved which was only a little bit more to price, great service, quick delivery, very easy to deal with. I highly recommend Multi-tool-store.co.uk and I will use again.”

Multi-tool-store.co.uk 5 star review on 10th January 2018

Helpful Report

Posted 7 years ago

“Same day dispatch of an order which included engraving, at the busiest time of year too”

Helpful Report

Posted 7 years ago

“This is an update from my review about 3 to 4 weeks ago, e-mails still weren't answered, but a phone call to Sophie set things straight. The original order was deemed lost, and another was sent via UPS, as to UPS here in Cayman that is another story, the Supertool 300 is amazig, clearly the most well built Leatherman I've owned. The lack of a star is because of e-mail service, the product is great and the personal service is spot on.”

Helpful Report

Posted 7 years ago

“After searches of various outlets on-line and in person, I found multi-tool store to be the best value, and stockist of what I was looking for "Leatherman Surge", The option of the laser engraving, was the deal beaker for my wife as she was the one purchasing this gift for me. Order arrived promptly within 48hrs of order being made. Same as can be said for second order of the accessories that was made about 2200h on New Years Eve, Order arrived on the 4th(exclude bank hol etc) Again excellent service, will be using them again and have highly recommended to my friends and workmates.”

Helpful Report

Posted 7 years ago

“Exactly what I ordered and delivered as descibed”

Helpful Report

Posted 7 years ago

“The O.H.T. is a very solid bit of kit. When it states one handed; half the tools require the use of your other hand.. The blade is right handed with is the most important one I guess.. I like the brown option and the brown molle pouch. I look forward to many years of use...”

Helpful Report

Posted 7 years ago

“Very happy with the service very nice item, good communication and quick delivery”

Helpful Report

Posted 7 years ago

“Great customer service very prompt”

Helpful Report

Posted 7 years ago

“Easy to use site, good price and quick delivery. Engraving is excellent!”

Helpful Report

Posted 7 years ago

“All went well with my purchase and delivery and I was kept very well informed.”

Helpful Report

Posted 7 years ago

“Fast delivery and very helpful staff when I had a query”

Helpful Report

Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews