Multi-tool-store.co.uk Reviews

4.9 Rating 3,026 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy service”

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Posted 1 year ago

“Amazing service. My order was delivered very quickly and the customer service team are very good when I raised a question about my order. 10/10”

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Posted 1 year ago

“Hi, Just a shame, thanks to The Royal Mail ,received this review page,before receiving the product..... However,not had much chance to use item,as yet,but looks exceptionally well built,with all the right bits,in the right places,am getting used to it & am sure it'll always in my pocket..... Oh,& a special mention to the sales staff,who changed my colour selection without any fuss,just a shame about Royal Mail....... Many thanks Simon”

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Posted 1 year ago

Thank you, Simon, for your fantastic 5-star rating of Multi-tool-store.co.uk! We apologize for the delay due to Royal Mail and hope you are satisfied with the item. Thank you again for taking the time to leave your review. Kind Regards, Jamie Customer Service

Posted 1 year ago

“The case i bought arrived nice and quickly and my multi tool fits inside as if it was made for it. Nice thick leather and should last for years.”

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Posted 1 year ago

“Very good products and service”

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Posted 1 year ago

“This was purchased as a gift”

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Posted 1 year ago

“It was a graduation gift for my son. It arrived quickly even with it engraved. The muti tool gift was packaged well. My son loved it. It is well made. Thanks for the prompt delivery.”

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Posted 1 year ago

“Got what I wanted at the best price and arrived in reasonably good time.”

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Posted 1 year ago

“Super service. Had a custom request for engraving and it was dealt with super fast and got delivered to me within 24 hours.”

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Posted 1 year ago

“Brilliantly engineered, extremely useful multi tool. Not much more I can say.”

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Posted 1 year ago

“Great company giving great service. I had to use the returns facility due to an error on my part for one of two items ordered (it was included in the other item!) and it could not have been simpler. Thoroughly recommended.”

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Posted 1 year ago

“Correct Item arrived bang on time & well packaged would recommend site.”

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Posted 1 year ago

Thank you very much for your 5-star rating. We are grateful for your kind words. Best wishes, Stacey Multi-Tool-Store

Posted 1 year ago

“Very Happy with my purchase, Fast Delivery,”

Multi-tool-store.co.uk 5 star review on 30th March 2023

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Posted 1 year ago

Thank you so much for your 5-star rating! We are delighted to hear that you are happy with your purchase. Best wishes, Stacey Multi Tool Store

Posted 1 year ago

“Fantastic service I wouldn’t shop anywhere else for my multi tools this is my third business order I’ve placed with this Company. Outstanding service thank you 👍”

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Posted 1 year ago

Thank you, Chris, for your 5 star rating! We really appreciate your kind words and your loyalty in returning for your third order with us. Best wishes, Stacey Multi Tool Store

Posted 1 year ago

“I ordered nothing from multi-tool and paid for nothing. It may be that someone has used my e-mail address to pass the age requirement? Please remove me from your database and please consider how you carry out your age requirement checks.”

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Posted 1 year ago

Hi Ruth, I'm so sorry to hear this. I have contacted you directly to get this resolved. Kind Regards, Jamie Customer Service.

Posted 1 year ago

“The leatherman wave+ is exactly as described Delivery quicker than instructed. The price was very competitive.”

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Posted 1 year ago

Thank you Andrew for your wonderful 5 star rating of Multi-tool-store.co.uk Kind Regards, Jamie Customer Service

Posted 1 year ago

“Easy to navigate website Very quick free delivery”

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Posted 1 year ago

“Great products delivered as promised - communication excellent!”

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Posted 1 year ago

“I ordered the leatherman wave+ heritage gift set for my partner as a gift, he loves his new tool and will not put it down. Originally after ordering I did have to go through age verification but the system used at the time wasn’t working. I had got in contact with the customer service chat and send my identification through there and the order was finalised. I was expecting the parcel to arrive 5-10 days after ordering but it came in 2, an amazing service and speedy delivery. Thanks again.”

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Posted 1 year ago

“Super fast delivery everything was perfect great team many thanks for helping me choose my correct tool I needed.so helpful.”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,026 reviews