Multi-tool-store.co.uk Reviews

4.9 Rating 3,205 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery”

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Posted 2 years ago

“My second Leatherman purchase from Multi Tool Store, ironically to replace the first that was lost in a jungle! Perfect transaction, excellent engraving and very fast delivery. I'd definitely use them again.”

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Posted 2 years ago

“Leather man is an excellent product, really good value and super quick delivery”

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Posted 2 years ago

“Very satisfactory purchase and delivery.”

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Posted 2 years ago

“Could not fault Multi-Tool ordering process was simple, as was the age verification process. Not impressed with the chosen carrier, Royal Mail. On the day of delivery, I received an e-mail from Royal Mail to say that the item had been delivered and signed for at around 06:57, signed for by me, they even sent a photo. This was impossible as the delivery address (my work place) does not open till 07:15. This caused quite a bit of concern on my part, where had it gone? At around 09:30 Royal Mail actually deliver the item! My suspicion and I could be completely wrong on this was that RM signed for it themselves to get around the age check requirement at point of delivery. Not impressed with RM.”

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Posted 2 years ago

“Easy to use. Quick delivery. Good prices. And when I called with a queries it was dealt with very quickly. Spot on. Thank you all”

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Posted 2 years ago

“Ordered a Leatherman Wave +, as a present for my son, had it engraved, a leather case with free delivery, arrived within 3 days (signed arrival) also included Oil and Sharpening Stone. Add to that a great price and a great service,”

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Posted 2 years ago

“Excellent service, ordered late at night and goods arrived within 36 hrs and on a Saturday. Items were engraved also to a good standard. Very good price for the item i ordered.”

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Posted 2 years ago

“Good product which was delivered quickly. Keen price and helpful customer service team Would recommend the site”

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Posted 2 years ago

“Very helpful and informative, would use them again”

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Posted 2 years ago

“Remarkably quick service and good communication. The perfect birthday present I was searching for - the engraving makes it a really special, personalised gift.”

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Posted 2 years ago

“Second time of ordering a multi-tool from here, for a birthday present for my grandsons 18th. They responded to my questions as to which might be best. I had it engraved and it arrived here safely, well packaged and I am very pleased with it. My grandson will get it on his birthday Thank you”

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Posted 2 years ago

“As always the service cannot be faulted. Excellent value for money too.”

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Posted 2 years ago

“Super fast service with engraving and posting out. Engraving looks really good. Would thoroughly recommend.”

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Posted 2 years ago

“Very quick to reply to any queries.”

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Posted 2 years ago

“Leatherman tool supplied promptly exactly as ordered.”

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Posted 2 years ago

“Can't fault the service from the multi tool store. Fast delivery and great products”

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Posted 2 years ago

“Delighted with purchase - beautifully engraved and well packaged.”

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Posted 2 years ago

“Very good service good pricing on most goods overall very pleased.”

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Posted 2 years ago

“Item as expected, really quick delivery. Thank you”

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Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,205 reviews