Multi-tool-store.co.uk Reviews

4.9 Rating 3,133 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from this company. Good communication at every stage and they did exactly what they said they would do. Fast delivery and a great service”

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Posted 1 year ago

“Avoid this company. Paid for Sunday delivery did not arrive”

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Posted 1 year ago

Good Morning, Thank you for your review, I'm so sorry to see the issues with age verification delaying the order, your order has been refunded in full. I am going to contact you shortly to offer my fullest apologies and resolution to the technical error. Kind Regards, Jamie Customer Service

Posted 1 year ago

“It is very good tool, with the bit kit I am able to extend the use.”

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Posted 1 year ago

“Great to deal with. Prices are good and a huge selection. Thanks”

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Posted 1 year ago

“Excellent and perfect service. Super fast delivery which makes me not hesitate to return.”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“I ordered two items from the multi-tool store. One of the items arrived after just three days, but there was no sign of the other item after 15 days. I spoke to the customer service desk and told them about the second item not arriving, and they said they would send the second item out that day. The second item duly arrived in the post the following morning. Very good service.”

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Posted 1 year ago

“very happy with the holster for my leatherman, fast deliver, good price”

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Posted 1 year ago

“This is the 2nd time I’ve bought from Multi-tool-store and I can honestly say they are at the top of their game, both leatherman multi tools I’ve bought were engraved and for the price of the engraving it would be rude not to. Super quick delivery and a real no mess no fuss 1st class service. I can’t recommend them enough. 5⭐️”

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Posted 1 year ago

“Good efficient service”

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Posted 1 year ago

“Great gift for a Firefighter. Really good quality”

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Posted 1 year ago

“The multi tool is much easier to use than a bibury as the blades can be opened and closed easily with one hand which is must when you need three hands as well many accessories you can purchase for different sorts of tasks you need to complete.”

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Posted 1 year ago

“Great item and fantastic customer service - ordered and could collect the same day. Would highly recommend.”

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Posted 1 year ago

“Sent my old wave in,broker blade.it was replace under warranty.the whole wave not just blade,about a week turnaround. 👍👍”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Really good service, print delivery and great product.”

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Posted 1 year ago

“Great service and price, product delivered quickly and well-packed”

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Posted 1 year ago

“My son-in-law was delighted with his leatherman. I was pleased by the price - cheaper than Amazon - and impressed by the fast and efficient delivery. Would definitely use your company again.”

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Posted 1 year ago

“Great Service, good web site for shopping and sensible pricing..”

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Posted 1 year ago

“Quick delivery, product as described, exactly what I needed”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,133 reviews