Multi-tool-store.co.uk Reviews

4.9 Rating 3,026 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Leatherman arrived with my chosen inscription and looks great - an 18th birthday for my grandson”

Helpful Report

Posted 1 year ago

“Ordered Monday, arrived Tuesday! We had a Leatherman Signal engraved on the outer casing and on the knife for Grandpa, it looks absolutely excellent - great gift and service all around. Cheaper than engraving direct from Leatherman too!”

Helpful Report

Posted 1 year ago

“would use Multi-tool-store again! everything arrived early great service.”

Helpful Report

Posted 1 year ago

“Placed an order for a Leatherman wave on Friday morning with additional engraving. The item was posted out the same day and I received it Monday morning. Great service and the price was the best I could find too. Wouldn’t hesitate to use the store again.”

Helpful Report

Posted 1 year ago

“Great efficient customer service. My multi tool was delivered well before the stated delivery date. Good stock, price and ease of use on the website.”

Helpful Report

Posted 1 year ago

“Super efficient service, will be shopping with you again soon, Thankyou”

Helpful Report

Posted 1 year ago

“Excellent service, delivered very quickly in good packaging”

Helpful Report

Posted 1 year ago

“Nothing more can be expected. Well-functioning shop, stock available immediately. I chose a Gift Box containing a Leatherman Charge+ TTi + chose next day delivery which worked perfectly delivered by DHL. I recommend this shop 100%”

Helpful Report

Posted 1 year ago

“Excellent fast service. I made an error on the engraving, noticed on the confirmation email and got them on the phone quickly and they amended it no issues. Will use again, superb.”

Helpful Report

Posted 1 year ago

“This is the first time I have used the Multi-tool-store. I will have no hesitation in using them again. My order was placed and arrived with a couple of days. There was no issue with the age verification part of the order and confirmed arrived around the same time as the item ordered. The communication was really good and the product packaged well.”

Helpful Report

Posted 1 year ago

“Excellent company... first-class customer service.”

Helpful Report

Posted 1 year ago

“I purchased a Wave + in black oxide and couldn’t be happier with it. Out of all the Leatherman multi tools, for pocket carry, the Wave + is pretty hard to beat.”

Helpful Report

Posted 1 year ago

“Fantastic service, price and quick delivery. 10/10”

Helpful Report

Posted 1 year ago

Hi Jason, Thank you for your 5 star review. We are glad to see that our service, price and delivery are rated 10/10! Kind Regards, Jamie Customer Service

Posted 1 year ago

“Highly recommended. Great service, quality and price. Thx”

Helpful Report

Posted 1 year ago

Hi Jacek, Thank you for your 5 star review. We're delighted to hear that you are happy with the service and quality. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Ordered one day, received the next day. Wonderful service.”

Helpful Report

Posted 1 year ago

Hi James, Thank you for taking the time to share your positive experience with our service! We are delighted to hear that your order was delivered promptly and that you were impressed with the speed of our shipping. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Great service communication fantastic and delivered quickly”

Helpful Report

Posted 1 year ago

Hi Tony, Thank you for taking the time to write a review. We're delighted to hear that you found our communication fantastic and that your order was delivered quickly. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Amazing service and product with super fast delivery. Thank you”

Helpful Report

Posted 1 year ago

Hi Lisa, Thank you so much for your 5 star review. We are delighted to see that your order reached you quickly. Kind Regards Jamie Customer Service

Posted 1 year ago

“I ordered a leatherman by phone.l got real person (such a pleasant change) who was helpful& efficient. The correct products arrived by post as promised. GREAT! ! Thank you.”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for sharing your positive experience with us! We're happy to hear that you had a pleasant and efficient ordering experience over the phone with one of our customer service advisors. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Well impressed with the service, age verification is a pain BUT I was assisted over the phone by very helpful staff, will not hesitate to buy from here again.”

Helpful Report

Posted 1 year ago

Hi Garry, Thank you for sharing your positive experience with us. We're glad to hear that you were impressed with our service. We appreciate that the age verification can sometimes be difficult but it is a legal requirement. I am glad to see that our customer service team were very helpful in assisting with the age verification process, and look forward to a future order from you. Kind Regards, Jamie Customer Service.

Posted 1 year ago

“excellent on price fast delivery”

Helpful Report

Posted 1 year ago

Hi Matthew, Thank you for your review, It is great to see that you are happy with the price and that the delivery was fast. Kind Regards. Jamie Customer Service

Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,026 reviews