Multi-tool-store.co.uk Reviews

4.9 Rating 3,219 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales team extremely helpful excellent service.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Excellent product,great value and service,fast and reasonably priced delivery,highly recommended.thanks!”

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Posted 9 years ago

“Fantastic service products arived to the Isle of man In 2 days. Couldn't be happier with the products”

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Posted 9 years ago

“I have just bought the leather signal and it arrival in two days ,everything I want for the outdoor is on this knife mutli tool and so far two of my bushcraft friends have order theirs ...what more can I say when you friend buys it , it must be good !!”

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Posted 9 years ago

“Very good.”

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Posted 9 years ago

“This is a gift for a friend. It has arrived quickly and the enscribing is exactly as I expected.”

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Posted 9 years ago

“Fantastic service with fast delivery. Thank you.”

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Posted 9 years ago

“This is the 2nd that I have bought for my husband, he used the other one so much that he requested another for Xmas as the first had so much use. Good delivery time.”

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Posted 9 years ago

“Very fast delivery and excellent service!”

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Posted 9 years ago

“Very satisfied with the item I received, great quality and condition.”

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Posted 9 years ago

“Delivery very good, good customer service department. Will definitely use themy again.”

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Posted 9 years ago

“Really happy with the service and product. Easy to use website, great price - especially the engraving! - and lovely service when I rang up. Speedy delivery. Just generally no nonsense easy shopping - thanks!”

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Posted 9 years ago

“Bought a personalised Leatherman for my Dad for Christmas, price was very competitive in the first place but to top it off, it also came with a pouch and a Lenser Torch. Think I'll be the favourite son this Christmas :-)”

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Posted 9 years ago

“Excellent helpful staff over the phone and fast delivery. Wouldn't esitate to use you again. Mrs Harrison.”

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Posted 9 years ago

“Arrived within days (I'm in Ireland) and the engraving looks fantastic. Shopped around for this for ages and the price from multi tool store was incredible- let's hope he likes his Christmas present!”

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Posted 9 years ago

“just want i was looking for a multi tool witch is nice and lite”

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Posted 9 years ago

“Excellent products and excellent service. Couldn't fault my buying experience with this company, I wish all internet shops were as good as this one, brilliant.”

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Posted 9 years ago

“Multi-tool gave me a great service re sales and delivery, customer services were unable to offer me a better belt sheath for my trusted tool and his new stainless steel extender. other than send it back at my cost.”

Multi-tool-store.co.uk 5 star review on 1st December 2016

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Posted 9 years ago

“Having carried my Leatherman on a daily basis for over 15 years I was delighted to get it refurbished FOC. This is outstanding service for a tool I have learnt to rely on.”

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Posted 9 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,219 reviews