Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, received my purchase very quickly. Very happy.”

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Posted 8 years ago

“Thank you very much for the prompt delivery of the leatherman pocket knife I ordered. it is exactly the unit I wanted and will be put to good use. Sincerely Sydney O,Hara”

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Posted 8 years ago

“Top brand and excellent prices... Very fast delivery”

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Posted 8 years ago

“Simply put if you want buy a leatherman or multi tool in the UK then this is the company to get it from. They offer the best deals in comparison with Amazon etc. great postage fantastic customer service. The website is also first rate. Top marks.”

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Posted 8 years ago

“product delivered on time in good condition excellent service would use again.”

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Posted 8 years ago

“A £200+ leathman arrived with scratched/damaged titanium scales this was bought with early birthday gift money, as a result I didn't open it till my birthday at which point it was to late to return, very disappointed :(, I will never by anything from here again.”

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Posted 8 years ago

Hi Shakeel, Sorry to hear you are not happy with your purchase. The titanium tools can have a slightly imperfect finish on the handle, but if you are not happy with the tool we'd be happy to replace or refund you in full. Just call us up on 0844 5678 365 or visit the free returns page on our website. Thanks Matt

Posted 8 years ago

“I'm very happy with this purchase. The quality seems good and it arrived promptly and the price was very good.”

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Posted 8 years ago

“Leatherman WAVE - I signed the order (and paid) on 02/10/2016 and 12/10/2016 I still have not received the product !!!”

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Posted 8 years ago

Hi Ferdinando, Your package was held by Turkish customs which created a delay on the shipment via UPS. Apologies for the delay glad to hear you have the product now and have ordered from us again. Thanks Matt

Posted 8 years ago

“Prompt delivery. Excellent.”

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Posted 8 years ago

“A superb quality tool. Supplied with excellent and very quick service.”

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Posted 8 years ago

“Your service from start to finish was first class.I was kept informed of what was going on with my purchase,quick links to Royal Mail tracking.If only more companies would follow your lead.Well done to your whole team”

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Posted 8 years ago

“Amazing product I ordered the titanium leatherman with engraving for my husbands birthday. It's a great tool but more importantly the service I received from multi tool was perfect. I ordered it online in the morning and before lunch it was being dispatched. I emailed them as I thought they must have forgot the engraving but they hadn't. Great communications from them and next day delivery the item was a perfect gift Thankyou”

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Posted 8 years ago

“Exellent service and very fast delivery”

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Posted 8 years ago

“Excellent value for money..this is my second purchase from this company. Yiu cannot fault it. So professional its unreal.excellent!”

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Posted 8 years ago

“Can't thank multi tool enough. What a great service. I was in a urgent need for a present for my friend's birthday. Not only the delivery was in time. But they also send me a free gift. I would definitely recommend Multi tool store.co.uk to friends and definately do business. Awesome customers service and care. 5*****”

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Posted 8 years ago

“Very compact, tough and high quality multitool that is very useful for professionals or not. Highly recommend to buy it.”

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Posted 8 years ago

“Great price and good range of products, item delivered next day. customer services were very helpful and even changed the engraving at very short notice with out effecting delivery or price”

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Posted 8 years ago

“Great service. My multi tool was engraved and delivered within 2 days of ordering. Really pleased with the multi tool, very well made, It should give me years of service.”

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Posted 8 years ago

“Very pleased with my item and brilliant fast delivery.”

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Posted 8 years ago

“Ordered for a Birthday present, it arrived very quickly and is excellent quality - easy purchase, thank you.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews