Multi-tool-store.co.uk Reviews

4.9 Rating 3,178 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivered early. As described. Thank you will definitely use this company again.”

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Posted 9 months ago

“I have used Multi-tool several times buying birthday gifts for my club members , never let me down on their service. Leatherman tools speak for themselves. I would not buy any other.”

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Posted 9 months ago

“Good site, easy to use and prompt delivery.”

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Posted 9 months ago

“Really good”

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Posted 9 months ago

“Pleasant transaction and very pleased with the Product. Thank you.”

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Posted 9 months ago

“I found that the products and service provided are excellent. My order was placed on Sunday evening 29-12-2024 and the goods were delivered 31-12-2024.”

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Posted 9 months ago

“Absolutely blown away. My leather man doesn’t leave my side. Phenomenal product.”

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Posted 9 months ago

“My son is very happy with the Leatherman that we bought. The engraving on the blade makes it extra special. Very quick delivery - thank you.”

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Posted 9 months ago

“Amazing product, well made.”

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Posted 9 months ago

“Good experience. Stock was there and delivery was fast. Many thanks.”

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Posted 10 months ago

“Item delivered very quickly and well packaged. Ordering was quick and easy. Bought a leatherman and was competitively priced.”

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Posted 10 months ago

“Great service and products.”

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Posted 10 months ago

“Quality product delivered as stated. Especially as ordered Friday with the Christmas delivery issues.”

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Posted 10 months ago

“Great website create to understand an item was delivered in good time”

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Posted 10 months ago

“Absolutely love the personalised leatherman and it came so quick perfect for Christmas 🎄 😁😁”

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Posted 10 months ago

“I my order arrived incorrect even though the paperwork has been signed as checked by two different people. I have emailed customer service three days ago and still waiting for a response. Doesn't look like this Xmas present will arrive on time now. Very disappointed.”

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Posted 10 months ago

Hi there, I'm so sorry for the trouble. I have searched our system and I cannot find any emails from the email address on your order, was it sent from another email? If you could forward it again to customerservice@outdoor365.co.uk then we can get this sorted in time for Christmas. My apologies once again. Best wishes, Stacey

Posted 10 months ago

“Class act - efficient!”

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Posted 10 months ago

“Still haven't relieved my item and they're emailing asking me to send a review. Sadly I can't review products I haven't received. Spoke with customer services who were about as much use as a chocolate tea pot. Won't be using this company again.”

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Posted 10 months ago

“Fast efficient delivery”

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Posted 10 months ago

“Good service and great products.”

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Posted 10 months ago

Multi-tool-store.co.uk is rated 4.9 based on 3,178 reviews