Multi-tool-store.co.uk Reviews

4.9 Rating 3,241 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give you no stars I would,it’s nine days now since I ordered my small package and still I haven’t got it, even if I get it tomorrow,it’s still far to long for a small item to come from the uk to Ireland, I won’t be doing any business with this company again. Patrick Motherway”

Helpful Report

Posted 6 years ago

Hi Patrick, your parcel is still in transit to you. We offer two types of postal service to try and meet the needs of customers, the one you've selected is the most cost effective but does take 10 'working' days to reach you so you should have your parcel by 13th at the latest. I've refunded the cost of your delivery and emailed the tracking information directly to you. Best wishes, Jude Customer Services

Posted 6 years ago

“Superb tool with next day service.”

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Posted 6 years ago

“I am really very sadisfied My item whitch booked from you is good and It was delivered quickly thank you for your perfect servis ...”

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Posted 6 years ago

“Awesome service as always. Highly recommended”

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Posted 6 years ago

“Excellent price and service, recommended.”

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Posted 7 years ago

“Lovely tool very neat whilst being functional. Service excellent”

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Posted 7 years ago

“Very fast shipping.”

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Posted 7 years ago

“Does exactly what it says on the tin...which I can always open, now I have the multi-tool. Had this one engraved which looks excellent & didn't take long to be delivered. Good service excellent product.”

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Posted 7 years ago

“Works like a dream. Good Value, plus Good Service = Happy Customer”

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Posted 7 years ago

“I purchased a Leatherman ST300 “second”. It was discounted due an over-written engraving on the blade. Apart from this it it brand new and in perfect working order. The price was low and it was delivered quickly. Recommended”

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Posted 7 years ago

“Fast and efficient. Used site several times and never had any issues.”

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Posted 7 years ago

“THEY SAY THAT ON AMAZON. THE HEX SCREW BITS ARE HEAVY DUTY TIPS. I CAN TELL YOU THAT THEY ARE. THEY'RE GREAT TO USE AND GRIP THE SEATTLE DO.”

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Posted 7 years ago

“quick service good quality what more can you ask for thank you”

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Posted 7 years ago

“good price and engraving on multi tool is very good, would definitely recommend and use their services again”

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Posted 7 years ago

“I’ve been charmed by their service before and sure I will again... Splendidness all round....”

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Posted 7 years ago

“Fantastic customer service quick delivery. Quality knives Thank you multi store”

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Posted 7 years ago

“Great tool”

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Posted 7 years ago

“My brother was Extremely happy with the gift for his 50th birthday a very useful multi tool, great service from yourselves will definitely come back would recommend ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 years ago

“Brilliant quality very happy with my purchase”

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Posted 7 years ago

“Quick delivery, product as described. Seems very durable & should give years of service.”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,241 reviews