Multi-tool-store.co.uk Reviews

4.9 Rating 3,111 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rich did a great job with the engraving - very happy with the item - thank you!”

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Posted 2 years ago

Hi Elliott, Thank you so much for your review. I will pass this on to Rich. Kind Regards, Jamie Customer Service

Posted 2 years ago

“I bought a Leatherman as a gift for my daughter, she loved it. It arrived within 3 days of ordering complete with case and engraving. I would certainly recommend Multi-tool-store to friends, excellent service.”

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Posted 2 years ago

Hi Michelle, Thank you for taking the time to leave a review. We're very grateful for your kind words about our speedy delivery and engraving. Kind Regards Jamie Customer Service

Posted 2 years ago

“Bought a multi tool for a friend's son. Very pleased with the service, the item was also engraved and arrived very speedily.”

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Posted 2 years ago

Thank you so much Elizabeth for your 5 star rating. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Fast delivery,item as described will use gain”

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Posted 2 years ago

“I treated myself to a replacement for my Wave, the superb Leatherman Charge Titanium model. Now my grandson will be getting the Wave in the Charges gift box with all the accessories. He'll be very happy. Clever old grandad.”

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Posted 2 years ago

“Quick easy service”

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Posted 2 years ago

“Amazing service. My order was delivered very quickly and the customer service team are very good when I raised a question about my order. 10/10”

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Posted 2 years ago

“Hi, Just a shame, thanks to The Royal Mail ,received this review page,before receiving the product..... However,not had much chance to use item,as yet,but looks exceptionally well built,with all the right bits,in the right places,am getting used to it & am sure it'll always in my pocket..... Oh,& a special mention to the sales staff,who changed my colour selection without any fuss,just a shame about Royal Mail....... Many thanks Simon”

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Posted 2 years ago

Thank you, Simon, for your fantastic 5-star rating of Multi-tool-store.co.uk! We apologize for the delay due to Royal Mail and hope you are satisfied with the item. Thank you again for taking the time to leave your review. Kind Regards, Jamie Customer Service

Posted 2 years ago

“The case i bought arrived nice and quickly and my multi tool fits inside as if it was made for it. Nice thick leather and should last for years.”

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Posted 2 years ago

“Very good products and service”

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Posted 2 years ago

“This was purchased as a gift”

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Posted 2 years ago

“It was a graduation gift for my son. It arrived quickly even with it engraved. The muti tool gift was packaged well. My son loved it. It is well made. Thanks for the prompt delivery.”

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Posted 2 years ago

“Got what I wanted at the best price and arrived in reasonably good time.”

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Posted 2 years ago

“Super service. Had a custom request for engraving and it was dealt with super fast and got delivered to me within 24 hours.”

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Posted 2 years ago

“Brilliantly engineered, extremely useful multi tool. Not much more I can say.”

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Posted 2 years ago

“Great company giving great service. I had to use the returns facility due to an error on my part for one of two items ordered (it was included in the other item!) and it could not have been simpler. Thoroughly recommended.”

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Posted 2 years ago

“Correct Item arrived bang on time & well packaged would recommend site.”

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Posted 2 years ago

Thank you very much for your 5-star rating. We are grateful for your kind words. Best wishes, Stacey Multi-Tool-Store

Posted 2 years ago

“Very Happy with my purchase, Fast Delivery,”

Multi-tool-store.co.uk 5 star review on 30th March 2023

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Posted 2 years ago

Thank you so much for your 5-star rating! We are delighted to hear that you are happy with your purchase. Best wishes, Stacey Multi Tool Store

Posted 2 years ago

“Fantastic service I wouldn’t shop anywhere else for my multi tools this is my third business order I’ve placed with this Company. Outstanding service thank you 👍”

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Posted 2 years ago

Thank you, Chris, for your 5 star rating! We really appreciate your kind words and your loyalty in returning for your third order with us. Best wishes, Stacey Multi Tool Store

Posted 2 years ago

“I ordered nothing from multi-tool and paid for nothing. It may be that someone has used my e-mail address to pass the age requirement? Please remove me from your database and please consider how you carry out your age requirement checks.”

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Posted 2 years ago

Hi Ruth, I'm so sorry to hear this. I have contacted you directly to get this resolved. Kind Regards, Jamie Customer Service.

Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,111 reviews