Multi-tool-store.co.uk Reviews

4.9 Rating 3,248 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quickly delivered a replacement for the order that was lost by Royal mail. Lovely friendly and helpful staff sorted out the problem without a fuss. My son was delighted with his (belated) birthday present!”

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Posted 3 years ago

“Perfect service. I have been buying from them for several years. G.K Decorators”

Multi-tool-store.co.uk 5 star review on 8th October 2023

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Great price and really fast delivery. What more can you ask for. This won't be the last time I use you guys Many thanks. Mitchell”

Multi-tool-store.co.uk 5 star review on 6th October 2023

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Posted 3 years ago

“very nice selection, at a competitive price”

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Posted 3 years ago

“feels amazing and is a very handy tool.”

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Posted 3 years ago

“I bought a Leatherman tool for my daughter, there was a slight problem which was sorted and the tool was delivered very quickly. My daughter is delighted, the inscription is beautifully done. I would definitely use this company again. Brilliant service. .”

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Posted 3 years ago

“Very good prompt service”

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Posted 3 years ago

“Tried to place an order added to basket but wouldn’t check out? Spoke to customer service no help what do ever?”

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Posted 3 years ago

Good Morning, Thank you for your review, I'm sorry to see that you are having trouble placing the order. We can take orders over the phone for U.K based customers and I'm very sorry that we couldn't help you. Please can you contact me directly as I'd like to assist you with the order, and work out what happened when you originally contacted us. My email address is Jamie@outdoor365.co.uk Kind Regards, Jamie Customer Service

Posted 3 years ago

“Great prices, easy ordering, fast delivery. Totally recommend”

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Posted 3 years ago

“Very happy with the product and they done a brilliant job on the engraving. Highly recommended”

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Posted 3 years ago

“Brilliant service, Royal mail delivered the parcel destroyed opened and with items missing and MTS resent the order arriving next day .”

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Posted 3 years ago

“Very pleased with the quick turnaround of my order, and price was competitive. I would definitely recommend them.”

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Posted 3 years ago

“Great product quality service based on the quality of the products you have to see them up close to appreciate them,I would recommend”

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Posted 3 years ago

“Whilst I knowingly bought the tool as a second, because the special offer that was available with the perfect tool was not also for the second, it made an effectual saving of just £2.05 for the second quality tool. This is a very poor deal and the customer services dept could not offer me any logical reason as to why the offer was not also included, simply saying that it wasn’t ! For this reason I have returned the tool for a full refund.”

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Posted 3 years ago

“Great service from this company. Good communication at every stage and they did exactly what they said they would do. Fast delivery and a great service”

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Posted 3 years ago

“Avoid this company. Paid for Sunday delivery did not arrive”

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Posted 3 years ago

Good Morning, Thank you for your review, I'm so sorry to see the issues with age verification delaying the order, your order has been refunded in full. I am going to contact you shortly to offer my fullest apologies and resolution to the technical error. Kind Regards, Jamie Customer Service

Posted 3 years ago

“It is very good tool, with the bit kit I am able to extend the use.”

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Posted 3 years ago

“Great to deal with. Prices are good and a huge selection. Thanks”

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Posted 3 years ago

“Excellent and perfect service. Super fast delivery which makes me not hesitate to return.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,248 reviews