Multi-tool-store.co.uk Reviews

4.9 Rating 3,028 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great communication. They really tried to meet my wishes. Got a good price and fast delivery. Will do it again.”

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Posted 6 years ago

“Brilliant fast service! Thank you.”

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Posted 6 years ago

“Fast, efficient service and good communication all the way and, of course, topped with the quality of a Leatherman product.”

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Posted 6 years ago

“Top quality bit of kit and definitely worth the money and great customer service so ill definitely be coming back ! A**”

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Posted 6 years ago

“Thank you very much. We just received a perfect Leatherman Sidekick pocket knife, engraved with my son's name. Customer service - amazing, Sophie helped a lot with the order and responded immediately. Thank you! Highly recommend!”

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Posted 6 years ago

“I'm very happy to get these items. Thank you very much.”

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Posted 6 years ago

“Great service and loved the bonus free gift.”

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Posted 6 years ago

“Excellent service. Ordered online on Wednesday night. Was in my hand early on Friday afternoon. - Robert”

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Posted 6 years ago

“Had a difficult experience with this company. Ordered a tool, which was sent with a 3rd party non genuine sheath, and the main knife was dull and not as sharp as previous Leatherman tools owned. Sent it back, a week or so later it was sent back with a leatherman branded sheath, but for the wrong tool, and was too small. Was always going to be the case, as Leatherman don't manufacture a leather sheath for the Surge tool. Knife was also still dull and nowhere near as sharp as it should be. Ended up sending the tool and sheath to Leatherman for inspection and replacement of correct products. Customer service department were always quick to reply, but unfortunately the outcome was not satisfactory. Prices for their tools are great, and the cheapest I could find, and a nice touch getting a free sharpening stone and oil with it, and their delivery times are super quick, but unfortunately I wouldn't bother buying from them again, and would pay more to buy direct from Leatherman, safe in the knowledge that I was getting current and correct items.”

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Posted 6 years ago

“Fast, effective service. I’ve checked the Leatherman and it’s in good working order (I bought it as a present for a birthday later in the month, thinking it would take longer to get engraving done).”

Multi-tool-store.co.uk 4 star review on 5th September 2018

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Posted 6 years ago

“Purchased from Multi Tool Store as they are authorised retailers. Choice is vast, the service I received was second to none. Easily contactable and team very helpful. Highly recommend them to all. NT.”

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Posted 6 years ago

“Nice range of multi tools and quick delivery”

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Posted 6 years ago

“The product itself was great (a personalised Leatherman) and the engraving was high quality so definitely worth the money. Delivery & dispatch was also much faster than I thought it would be! Great all round and very glad I made the purchase.”

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Posted 6 years ago

“Absolutely fantastic see I highly recommend. I got a great deal, however I was a little disappointed that it all came wedged in a cardboard box that wouldn’t close properly. It’s a shame it wasn’t presented abit nicer”

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Posted 6 years ago

“One of the easiest online stores, great products, swift delivery.”

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Posted 6 years ago

“Wanted a new knife for my birthday. Needed a reliable website with competitive price. Had a morning of reviewing different leatherman knives and finally chose which one. I ordered the knive pouch extra tools and extension driver all turned up in time on my birthday. Only one criticism is the packaging was damaged when it arrived but that could be the courier. Very pleased with my experience.”

Multi-tool-store.co.uk 5 star review on 28th August 2018

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Posted 6 years ago

“Great service! Thank you!”

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Posted 6 years ago

“Fantastic product”

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Posted 6 years ago

“Excellent service- I'm very happy with my purchase! Thank you”

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Posted 6 years ago

“Great shop Great prices Great service”

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Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,028 reviews