Multi-tool-store.co.uk Reviews

4.9 Rating 3,216 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't often write reviews but your customer service was spot on - helpful phone assistance, rapid product dispatch, lovely gift wrapping and nice engraving, couldn't ask for more - top job, thank you”

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Posted 6 years ago

“As described heavy duty ,engraving is really good ,dispatched quickly would definitely recommend”

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Posted 6 years ago

“Left it late to order a gift, contacted customer service after ordering to ask if they could help. They were very responsive and I received the multitool in plenty of time, including personalisation. Great service and great product.”

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Posted 6 years ago

“Great site and easy to find the product I needed”

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Posted 6 years ago

“Really hard working and reliable tool , used operationally in Iraq and multi functional , the belt holder is hard working.”

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Posted 6 years ago

“Very impressed with the new p4”

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Posted 6 years ago

“Excellent service. Arrived promptly and we had a good choice of engraving options.”

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Posted 6 years ago

“Excellent service excellent multi tool (surge)”

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Posted 6 years ago

“Was a bit dubious at first but after a few weeks got used to the design, so far I'm loving it, miss the micro screwdriver and the bit holder though, not had any problems with swarf, what with the magnets. The addition of a small rule is nice, use it quite a lot for rebates etc,”

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Posted 6 years ago

“Fantastic service, called to ask if an item could be expedited, engraved and shipped same day and received next day. Great company.”

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Posted 6 years ago

“Great fan of Leatherman! Would certainly buy again!”

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Posted 6 years ago

“Brought the leather an as a 40th birthday gift. It went down a storm! My brother loves it! Can see other family members getting their own. The whole shopping experience was excellent. Got it delivered in time for the dog day and they kept me informed as to delivery. Can’t fault the Multi- Tool Store.”

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Posted 6 years ago

“Great pice of kit since I got my leatherman charge titanium I haven’t left the house without it I don’t know why I have never bought one before now The pliers and cutters are ace!! The knife blade is as sharp as you would expect as is the aerated blade too. Definitely recommend to others to buy 5 stars all round”

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Posted 6 years ago

“I purchased a Leatherman wave and was extremely happy with the quality of the product, it was better than I was expecting. Very good service and very quick delivery. Highly recommended”

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Posted 6 years ago

“Wet quick delivery, engraved etc very impressed with quality. Was a gift and very happily received”

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Posted 6 years ago

“Found the store on a google search and was very impressed with the pricing. Simple to order and very quick delivery. Very pleased with my purchase which replaces a Leatherman I gave a colleague as a keepsake when I retired from the police service recently. Will definately purchase again from this website!”

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Posted 6 years ago

“Personalised and here in two days. Excellent service from Multi- tool and I would highly recommend buying your tool here rather than anywhere else”

Multi-tool-store.co.uk 5 star review on 19th April 2019

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“prompt & as described”

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Posted 6 years ago

“First class service, prompt delivery, very helpful with query, goods bought well presented & laser etching service very good. No problems here.”

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Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,216 reviews