Multi-tool-store.co.uk Reviews

4.9 Rating 3,249 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a present for my son. He is absolutely delighted with it. Very high quality product and good service.”

Helpful Report

Posted 7 years ago

“Great product and great service. The Leatherman multi tool was delivered on time and engraving is fantastic. Will definitely use them again.”

Helpful Report

Posted 7 years ago

“I wrote an Email to Customer Service, so I can justify the not so good service I received...”

Helpful Report

Posted 7 years ago

Hi Vassilios, I've checked where your parcel is and I will send the tracking for this directly to you. I'm very sorry you did not receive the tracking details - I believe the long Bank Holiday weekend in the UK has slowed down your delivery. Best wishes, Jude Customer Services

Posted 7 years ago

“There is a very wide range of tools on the website at competitive prices, web site easy to navigate and very clear. it was very straightforward to place the order, and the dispatch time, in particular, as they had to engrave my new Leatherman was extremely impressive. The multitool arrived well packed and just as was described. Thank you for a very easy transaction.”

Helpful Report

Posted 7 years ago

“Great price fast delivery”

Helpful Report

Posted 7 years ago

“Excellent service. Great tools at great prices”

Helpful Report

Posted 7 years ago

“Excellent service again! Recommended supplier for my Leatherman tools and accessories. I will be back!”

Helpful Report

Posted 7 years ago

“Fantastic service from Multi - tool. Received Leatherman within 48hrs of order. Engraving is stunning. Free P4 model is a superb piece of kit, very light, tools are extreamly easy to access.( No more damaged nails) Best Leatherman todate excellent.”

Helpful Report

Posted 7 years ago

“Item arrived promptly and beautifully gift wrapped. Engraving was as what I wanted. All in all great service”

Helpful Report

Posted 7 years ago

“The Leatherman Wave is a well designed, beautifully built item. Mine was promptly delivered and the engraving has made it unique, Good all-round product and service.”

Helpful Report

Posted 7 years ago

“Great service great products”

Helpful Report

Posted 7 years ago

“Good products quickly and efficiently dealt with.”

Helpful Report

Posted 7 years ago

“Ordering process was straight forward. However, after sending payment no acknowledgement was received. Had to chase up. Communication was slow. Delivery took far longer than was suggested at the point of ordering (quoted as next day, took over a week). In the end I got what I ordered for a reasonable price, however with my money taken and initially no communication it rather left me feeling spooked, so I am unlikely to use this service again.”

Helpful Report

Posted 7 years ago

Thanks for your review Steven. The delay in delivery was due to a failure in passing our age verification which is a legal requirement for us to sell bladed products. We subsequently spoke to you and this was cleared through. Apologies for the delay - generally we aim to better our delivery window.

Posted 7 years ago

“Very well pleased! Many thanks!”

Helpful Report

Posted 7 years ago

“Great easy order process and speedy delivery Many thanks”

Helpful Report

Posted 7 years ago

“Very professional.”

Helpful Report

Posted 7 years ago

“Quick delivery, huge amount of items/models that are now always sold out in the retail stores, good prices & great customer service when had to ring in due to issue w/delivery address. Would recommend.”

Helpful Report

Posted 7 years ago

“Great price and fantastic service, even called me about a spelling error I made! Fast shipping to Italy too.”

Helpful Report

Posted 7 years ago

“All good thanks very much.”

Helpful Report

Posted 7 years ago

“Easy transaction - item arrived in the time frame. All round good service . Muchasss graciaaaasss !”

Helpful Report

Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,249 reviews