Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given 6 stars to this company for most excellent service: easy to order; fast, well packaged & safe delivery; engraved Leatherman Wave exactly as described. A Top Notch company - AAA. Mike M.”

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Posted 8 years ago

“I am extremely annoyed with your services. I purchased 2 Leathermans some 3 weeks ago & have still not received them. These were purchased for 2 friends who are twins for their birthday last week. When I purchased, your company indicated 2 - 5 days delivery. I will never purchase from your company again. I would also like to know when my Leathermans will arrive.”

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Posted 8 years ago

Hi Raymond, Apologies for the delay on your order. UPS tracked & signed to Seychelles is usually 3-5 days but on this occasion they were misrouted through Madagascar and returned to us, we then shipped out and you have confirmed reciept. Thanks Matt

Posted 8 years ago

“Brilliant service. Updated all the way to the delivery. Cheers”

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Posted 8 years ago

“Excellent delivery service and excellent quality of engraving thank you”

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Posted 8 years ago

“Excellent service , from a excellent seller .”

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Posted 8 years ago

“I have always wanted to own a leather man,I had a very nice young at the end of phone who took my order for a Sidekick. Three days later it came had a quick look at instruction best thing is to be able to open the blade and saw with One hand, laser printing was nicely done. Would recommend this seller. Barrie King”

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Posted 8 years ago

“I had never used multi-tool-store.co.uk before and I needed a tool quickly for a course I was going on. I took chance as the price was good and it came very speedily. I'm impressed with the service, the laser etching and will not hesitate to use you again. Cheers!”

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Posted 8 years ago

“Your website was easy to use and well laid out and I received my goods promptly and securely packed. Thank you.”

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Posted 8 years ago

“good product, as described. Leatherman OHT. Engraving done well. Easy to use web site, with clear bonus offers. Would use again.”

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Posted 8 years ago

“Always have a quick response to my orders,good prices and prompt delivery.Could not be better.”

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Posted 8 years ago

“Very pleased. Quick delivery. Engraving very well done.”

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Posted 8 years ago

“very happy with purchase thanks fellas”

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Posted 8 years ago

“Everything what I need is this smart, wee multi-tool! :)”

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Posted 8 years ago

“excellent service”

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Posted 8 years ago

“excellent service”

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Posted 8 years ago

“Fast and efficient service there was a problem but the issue was resolved double quick very impressed .”

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Posted 8 years ago

“Amazing service. Needed custom engraving of very small quantity with each one being different. Nothing was too much trouble. Submitted logo, receieved mock-ups. Order arrived promptly! Perfect.”

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Posted 9 years ago

“very prompt dispatch and delivery. Customised engraving looks great.”

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Posted 9 years ago

“Nothing bad to say at all, always a good service when ordering items! Consistent, fast, trustworthy and well shipped!”

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Posted 9 years ago

“Very pleased with the service from Multi Tool”

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Posted 9 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews