Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent piece of kit, bought for our son who is a serving member of the armed forces. The only let down for me was a free torch was advertised this was not included in the parcel.”

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Posted 8 years ago

“great service fast delivery and good prices what more do you want”

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Posted 8 years ago

“Extremely happy with my purchase. Website was easy to use apart from logging out (could be easier to find). Was even delivered a day early that was a plus.”

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Posted 8 years ago

“Brilliant fast delivery. ordered and received next day with engraving included.”

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Posted 8 years ago

“I was very pleased with the rapid response to my order and its presentation. The multi tool was securely protected and packed. The pricing was keen too.”

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Posted 8 years ago

“Great help. I ordered a Wingman Leatherman and forgot to order a case but they responded straight away and sent one through to me. Really appreciate it and I would recommend this service to anyone.”

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Posted 8 years ago

“Yeah so the product I purchased was of good quality, quickly delivered and well packaged.”

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Posted 8 years ago

“Great communication, value and offers”

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Posted 8 years ago

“This is how customer service should be everywhere.Leatherman tools one of the besr quality items you could own EXCELLENT 5 STARS”

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Posted 8 years ago

“Since owning my Wave I have bought numerous Leatherman multi-tools as gifts over the years and this site has never disappointed me. The goods are always delivered as described and on time. What more can you ask for.”

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Posted 8 years ago

“Useful piece of kit. The firelighter is a bit of a gimmick, I reckon; but the other tools are useful and solid. Unlike other Leathermans, you can't close the handles down to use the screwdrivers - the carabiner section gets in the way.”

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Posted 8 years ago

“Excellent service. Very prompt delivery and well packaged. Would definitely recommend them and wouldn't hesitate to use them again.”

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Posted 8 years ago

“Fantastic service, the bit driver set arrived within a couple of days of ordering.”

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Posted 8 years ago

“I ordered the multi-tool on Tuesday night with inscription for my nephew's birthday on Sunday. It arrived in good time and he was delighted with it.”

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Posted 8 years ago

“Overjoyed with the Leatherman and leather carry case. The engraving I requested was spot on! The speed of service was awesome, I ordered it at the beginning of the weekend and it was delivered 4 days later, I cannot recommend this company highly enough, for knowledge and customer focused. I will definitely use again 10/10 thank you”

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Posted 8 years ago

“Purchased a Leatherman bracelet - ordered engraving on-line. Excellent price (cheaper than direct or Amazon). Engraving was very good & item arrived well package & very quickly. Would highly recommend them & will use again for similar purchases.”

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Posted 8 years ago

“Fits perfectly and is great thank you x”

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Posted 8 years ago

“Ordered on Friday delivered on Saturday. Very impressive service. As for the product, stylish, brilliantly well made and incredibly useful. My wonderful Father always says "buy the best you can afford" and the Leatherman Wave is well worth the money. The torch is also a very worthwhile bit of kit. I have wanted one for years and I am now a very proud owner Steve”

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Posted 8 years ago

“Great service ,great comm,s . very pleased with my new leatherman .”

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Posted 8 years ago

“Fast delivery. Good product .”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews