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Multi-tool-store.co.uk Reviews

4.9 Rating 3,141 Reviews
97 %
of reviewers recommend Multi-tool-store.co.uk
4.9
Based on 3,141 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Multi-tool-store.co.uk Reviews
Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025
Clive
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 2nd February 2025
Steve Bradley
Multi-tool-store.co.uk 5 star review on 10th January 2025
Chris
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
68
Anonymous
Anonymous  // 01/01/2019
Delivery was very fast and it was the best price I could find on the internet. The leatherman I was engraved as well and this didn't affect the time it took to be delivered.
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Posted 7 years ago
Amazing service - simple order process, fast and prompt dispatch and delivery. I ordered a Leatherman Charge TTi with personal laser engraving on the handle and it was precisely and beautifully done.
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Posted 7 years ago
The postal service was very quick. Customer services were helpful. However they sent me the wrong item twice, which suggests something needs sorting out!!!! Don't think I'll be using them again on the back of that.
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Posted 7 years ago
This was bought for my Son-in-Law's 50th birthday and he was absolutely delighted with it!
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Posted 7 years ago
Good tool quick service
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Posted 7 years ago
Easy and simple order process fantastic turnaround for delivery. A+ service very happy with my new leatherman signal.
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Posted 7 years ago
Good value and delivered very quickly.
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Posted 7 years ago
Excellent website and very quick delivery.highly recommend.
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Posted 7 years ago
Fast and prompt dispatch and delivery.
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Posted 7 years ago
Absolutely brilliant customer service from Sophie who sorted a faulty item out for me. It was super easy to send item back and replacement was with me before 1 pm the next day. 5 star service and would definitely recommend !
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Posted 7 years ago
The service was amazing. I was rung within the hour of placing my order to check and then help me decide on the engraving. The item arrived within a couple of days.
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Posted 7 years ago
The service was exceptional just like the product.I wave quality throughout.
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Posted 7 years ago
Quick response to questions & rapid delivery made for a delighted grandson
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Posted 7 years ago
Order fulfilled in record time. Ordered this to replace a previous one which my husband has found to be very useful, so I know that he will be thrilled to get this.
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Posted 7 years ago
First class service and delivery. Very happy with my Leatherman Rebar. I highly recommend Multi-Tool Store for anyone wishing to purchase any multi tool or similar products.
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Posted 7 years ago
Prompt exactly what I needed Thank you all Top company
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Posted 7 years ago
The item I wanted was in stock and was delivered when promised. I'm really happy with the service I received. Thanks!!
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Posted 7 years ago
Great customer service.
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Posted 7 years ago
When I accidentally put the wrong house number as my delivery address, Sophie in customer services changed it for me with no problem at all. I was concerned that the birthday present would not arrive in time but the multi tool was delivered within a day or so and my grandson was delighted with his gift. He was chuffed that his name had been engraved on the handle and this was a service that most other company's were not offering. A great idea. Thank you Multi-tool-store for such great (good old fashioned)service! Will definitely use them again and again. Cheryl.
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Posted 7 years ago
Bought this as a present for my partner, he is over the moon and said it is an excellent tool that does multiple tasks. Got it engraved with his name to personalise it.
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Posted 7 years ago
Multi-tool-store.co.uk is rated 4.9 based on 3,141 reviews