Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick effective service, item order delivered with two days of the order being places. Would use the company again. Thank you.”

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Posted 7 years ago

“Delivery was very fast and it was the best price I could find on the internet. The leatherman I was engraved as well and this didn't affect the time it took to be delivered.”

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Posted 7 years ago

“Amazing service - simple order process, fast and prompt dispatch and delivery. I ordered a Leatherman Charge TTi with personal laser engraving on the handle and it was precisely and beautifully done.”

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Posted 7 years ago

“The postal service was very quick. Customer services were helpful. However they sent me the wrong item twice, which suggests something needs sorting out!!!! Don't think I'll be using them again on the back of that.”

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Posted 7 years ago

“This was bought for my Son-in-Law's 50th birthday and he was absolutely delighted with it!”

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Posted 7 years ago

“Good tool quick service”

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Posted 7 years ago

“Easy and simple order process fantastic turnaround for delivery. A+ service very happy with my new leatherman signal.”

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Posted 7 years ago

“Good value and delivered very quickly.”

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Posted 7 years ago

“Excellent website and very quick delivery.highly recommend.”

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Posted 7 years ago

“Fast and prompt dispatch and delivery.”

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Posted 7 years ago

“Absolutely brilliant customer service from Sophie who sorted a faulty item out for me. It was super easy to send item back and replacement was with me before 1 pm the next day. 5 star service and would definitely recommend !”

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Posted 7 years ago

“The service was amazing. I was rung within the hour of placing my order to check and then help me decide on the engraving. The item arrived within a couple of days.”

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Posted 7 years ago

“The service was exceptional just like the product.I wave quality throughout.”

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Posted 7 years ago

“Quick response to questions & rapid delivery made for a delighted grandson”

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Posted 7 years ago

“Order fulfilled in record time. Ordered this to replace a previous one which my husband has found to be very useful, so I know that he will be thrilled to get this.”

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Posted 7 years ago

“First class service and delivery. Very happy with my Leatherman Rebar. I highly recommend Multi-Tool Store for anyone wishing to purchase any multi tool or similar products.”

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Posted 7 years ago

“Prompt exactly what I needed Thank you all Top company”

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Posted 7 years ago

“The item I wanted was in stock and was delivered when promised. I'm really happy with the service I received. Thanks!!”

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Posted 7 years ago

“Great customer service.”

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Posted 7 years ago

“When I accidentally put the wrong house number as my delivery address, Sophie in customer services changed it for me with no problem at all. I was concerned that the birthday present would not arrive in time but the multi tool was delivered within a day or so and my grandson was delighted with his gift. He was chuffed that his name had been engraved on the handle and this was a service that most other company's were not offering. A great idea. Thank you Multi-tool-store for such great (good old fashioned)service! Will definitely use them again and again. Cheryl.”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews