Multi-tool-store.co.uk Reviews

4.9 Rating 3,141 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

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Posted 7 years ago

“Exceptional service and quality, as always, from the Multi-tool Store.”

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Posted 7 years ago

“I purchased the Leatherman Surge which I've found to be about perfect as a multitool can get and I'm extremely happy with it. As always the service from the Multi-tool Store was exceptional along with a free very handy, high quality, pocket torch. Can't be bad and absolutely no complaints from me.”

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Posted 7 years ago

“I ordered a Leatherman pocket Multi-tool as a retirement gift for a great friend who is a newly qualified yacht skipper and will be sailing into his retirement for many years to come. The quality of the tool is obviously top-notch, the engraving is a perfect finishing touch and ridiculously good value and the speed of delivery astounding. I would recommend the product and service unhesitatingly.”

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Posted 7 years ago

“Very good service and great prices. Top class engraving too!”

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Posted 7 years ago

“Refunded my purchase without informing me and said the reason was a failed fraud check but when i informed the bank they said there was no problem.”

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Posted 7 years ago

Hi Paolo, We refunded your order as it had a high fraud score,and an email was sent to inform you of this. We also spoke to you and offered to take a different payment method. Apologies for any inconvenience caused. Thanks Matt

Posted 7 years ago

“Easy to use website, great customer service.”

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Posted 7 years ago

“Best price, with a £5 'FIRSTORDER' discount on top, plus super fast engraving and delivery on a great Leatherman tool. Many thanks!”

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Posted 7 years ago

“Clear website, easy ordering, extremely fast delivery.”

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Posted 7 years ago

“Superb service”

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Posted 7 years ago

“Leatherman Surge. Good product in stock and delivered promptly. Good customer services to prove age for bladed products.”

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Posted 7 years ago

“There are lots of different multi tools, but quality is all important, and I have tried both ends of the quality/price spectrum. Poorly made tools are heavy, the steel doesn't hold an edge,the screw drivers round off with little use and rivets loosen. Non of which you can tell by looking at a picture. In other words they are a waste of time and money, so in the end it pays to get quality, and Leatherman is the best I have found. No one pays me to write this its my honest opinion”

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Posted 7 years ago

“Quick delivery and good product.”

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Posted 7 years ago

“Fantastic service........ I ordered this on line, using my phone sitting in JNB airport and I was amazed that it was delivered the next day to work in UK, perfectly engraved. Brilliant, thank you”

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Posted 7 years ago

“Excellant service, product great.”

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Posted 7 years ago

“Very easy to use website, made my order and extremely prompt service. When order arrived an item had been left out - one call to their customer services, no questions asked and the item was delivered the next day. Very impressed and treat customers as they should be. Thank you.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“"Never got item so you can understand I am not very happy ."”

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Posted 7 years ago

“lightening fast delivery, excellent communication, highly recommended, thank you.”

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Posted 7 years ago

“Very good product, prompt delivery and very good service”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,141 reviews