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Multi-tool-store.co.uk Reviews

4.9 Rating 3,141 Reviews
97 %
of reviewers recommend Multi-tool-store.co.uk
4.9
Based on 3,141 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Multi-tool-store.co.uk Reviews
Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025
Clive
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 2nd February 2025
Steve Bradley
Multi-tool-store.co.uk 5 star review on 10th January 2025
Chris
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
68
Anonymous
Anonymous  // 01/01/2019
Great service.
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Posted 7 years ago
Exceptional service and quality, as always, from the Multi-tool Store.
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Posted 7 years ago
I purchased the Leatherman Surge which I've found to be about perfect as a multitool can get and I'm extremely happy with it. As always the service from the Multi-tool Store was exceptional along with a free very handy, high quality, pocket torch. Can't be bad and absolutely no complaints from me.
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Posted 7 years ago
I ordered a Leatherman pocket Multi-tool as a retirement gift for a great friend who is a newly qualified yacht skipper and will be sailing into his retirement for many years to come. The quality of the tool is obviously top-notch, the engraving is a perfect finishing touch and ridiculously good value and the speed of delivery astounding. I would recommend the product and service unhesitatingly.
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Posted 7 years ago
Very good service and great prices. Top class engraving too!
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Posted 7 years ago
Refunded my purchase without informing me and said the reason was a failed fraud check but when i informed the bank they said there was no problem.
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Posted 7 years ago
Hi Paolo, We refunded your order as it had a high fraud score,and an email was sent to inform you of this. We also spoke to you and offered to take a different payment method. Apologies for any inconvenience caused. Thanks Matt
Posted 7 years ago
Easy to use website, great customer service.
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Posted 7 years ago
Best price, with a £5 'FIRSTORDER' discount on top, plus super fast engraving and delivery on a great Leatherman tool. Many thanks!
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Posted 7 years ago
Clear website, easy ordering, extremely fast delivery.
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Posted 7 years ago
Superb service
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Posted 7 years ago
Leatherman Surge. Good product in stock and delivered promptly. Good customer services to prove age for bladed products.
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Posted 7 years ago
There are lots of different multi tools, but quality is all important, and I have tried both ends of the quality/price spectrum. Poorly made tools are heavy, the steel doesn't hold an edge,the screw drivers round off with little use and rivets loosen. Non of which you can tell by looking at a picture. In other words they are a waste of time and money, so in the end it pays to get quality, and Leatherman is the best I have found. No one pays me to write this its my honest opinion
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Posted 7 years ago
Quick delivery and good product.
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Posted 7 years ago
Fantastic service........ I ordered this on line, using my phone sitting in JNB airport and I was amazed that it was delivered the next day to work in UK, perfectly engraved. Brilliant, thank you
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Posted 7 years ago
Excellant service, product great.
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Posted 7 years ago
Very easy to use website, made my order and extremely prompt service. When order arrived an item had been left out - one call to their customer services, no questions asked and the item was delivered the next day. Very impressed and treat customers as they should be. Thank you.
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Posted 7 years ago
Very good service
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Posted 7 years ago
"Never got item so you can understand I am not very happy ."
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Posted 7 years ago
lightening fast delivery, excellent communication, highly recommended, thank you.
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Posted 7 years ago
Very good product, prompt delivery and very good service
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Posted 7 years ago
Multi-tool-store.co.uk is rated 4.9 based on 3,141 reviews