Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price ok,very fast delivery. Will use again.”

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Posted 7 years ago

“While redecorating a Kitchen I used the multi-tool for numerous small jobs during the preparation, without having to hunt around in the "Tool Box" for different size & type of tools.”

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Posted 7 years ago

“service was excellent, only took 2 days to arrive in post,,, also company made contact with me to verify my age before sending my leatherman, which i think is very responsible. thank you.”

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Posted 7 years ago

“arrived on time and in good order”

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Posted 7 years ago

“Excellent product and excellent service”

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Posted 7 years ago

“Multi-tool gave me the fastest and best service I have ever had from any company”

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Posted 7 years ago

“Great choice of high quality tools. They have amazing customer service too. After purchasing knife for a present, I realized I won't be able to take it with me on a plane. I had to do last minute delivery address change and it go sorted smoothly, while keeping me informed of the processing progress. Highly recommended.”

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Posted 7 years ago

“Very prompt delivery, great quality of merchandise.”

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Posted 7 years ago

“The multitool ordered arrived on time, unfortunately on opening I discovered that the item was incorrect although boxed correctly. I immediately contacted the seller and explained the problem. They immediately despatched the correct item, next day delivery without any quibble, and then sent a link to download a free postal returns label to send back the incorrect item. I found this level of service quite exemplary and would recommend them to anyone wishing to purchase from them.”

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Posted 7 years ago

“Very slick service, delivery and great product”

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Posted 7 years ago

“Great tool but nearly didn't arrive courtesy of a Royal Mail postman who delivered to a totally different and wrong address. Luckily the couple kindly drove to my house to give me the delivery. Come on RM. Sort it!!”

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Posted 7 years ago

“Bought Leatherman watch for son's Christmas/Birthday combined and delivery was excellent, packaging great though if you wanted to keep you were buying a Leatherman from prying eyes in the house on delivery day, then not so much, as leatherman tape all over packaging! Excellent service though and would use again.”

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Posted 7 years ago

“Super Quick, and great communication. A1 service.”

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Posted 7 years ago

“Excellent fast service at good prices. Will buy again .”

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Posted 7 years ago

“super fast delivery, exactly as ordered with great value engraving. Thoroughly recommend”

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Posted 7 years ago

“Superb service great communication and very swift delivery what more could I ask for.”

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Posted 7 years ago

“Fast reliable and I will defiantly recommend them.”

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Posted 7 years ago

“Good service fast delivery”

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Posted 7 years ago

“A very quick effective service, item order delivered with two days of the order being places. Would use the company again. Thank you.”

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Posted 7 years ago

“Delivery was very fast and it was the best price I could find on the internet. The leatherman I was engraved as well and this didn't affect the time it took to be delivered.”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews